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Description: The District Manager ensures that all Cardio Express clubs achieve financial succuss, provide the industry's best member experience, and exhibit a team driven environment. The District Manager represents the vision of Cardio Express to staff, members, and to the community.
Key Responsibilities:
- Manages sales, revenue, and the overall financial success of each club
- Monitors progress of club goals and provides guidance to ensure that they are reached
- Provides leadership and accountability for all team members within each club
- Recruits, hires, trains, and develops a high performance team of Club Managers and other key positions that delivers on company goals and reflects its values
- Fully understands and is able to train all team members on all policies and procedures related to membership sales, front desk operations, club operations, and member services
- Develop and implement team member performance evaluations and improvement plans
- Communicate, execute, and manage marketing programs to meet specific monthly sales goals
- Manages and attends mid-month and end-of-month closeout events and other related events including referral programs, guerilla marketing, health fairs, strategic partnering, and sales contests
- Sets operational goals and priorities for Club Managers with consistent accountability
- Monitor and observe club facilities to ensure adherence to company programs and policies
- Assist Club Managers in the resoultion of difficult member concerns to provide an optimal outcome
- Communicate, lead by example, and motivate Club Managers to understand and implement a club culture that reflects the company image, values, and strategy
- Be visible within all clubs and set the example for providing member and team member satisfaction
- Performs all responsibilites of a Club Manager when required
Requirements: Credentials and Experience
- Prior fitness management experience required - minimum of two years supervising 5-10 employees
- Consultative sales experience required
- Multi-unit management experience preferred
- Bachelor's Degree required preferably in exercise science or a related field
- Certification in fitness instruction or personal training preferred
Knowledge, Skills, and Abilities
- Must hava a passion for fitness with a commitment to personal fitness goals
- Proven track record of success in fitness, retail, customer service, hospitality management
- Effective and dynamic leadership skills
- Customer service, staff development, problem solving, communication, and organizational skills
- Demonstrated proficiency in recruiting, training, sales generation, and operations
- Results oriented professional with a positive attitude and a commitment to quality
- Able to work during club peak hours which may include mornings, evenings, and weekends
Work Environment
- Work is typically performed in a club environment
- Must have ability to travel by car to all locations
- Extended workdays are a frequent occurrence, as are weekends, and holidays as needed to support the business
- Reports directly to the Principle
Benefits
- Strong base salary
- Monthly performance bonuses
- 100% health insurance coverage paid for by the company
- Paid vacation
- Free club membership for self and spouse
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